1. Information We Collect

Depending on how you use ResellerHub, we may collect account, contact, billing, order, technical, support, and communication-preference information.

2. How We Use Information

• Create and maintain accounts.
• Process orders and payments.
• Provision licenses, Microsoft 365 and Business Mail.
• Provide support and service notifications.
• Prevent fraud, abuse and security threats.
• Process renewals and cancellations.
• Send marketing communications where permitted and where you have opted in when required.
• Meet legal, tax, accounting and regulatory obligations.

3. Cookies

We may use cookies and similar technologies for login sessions, shopping-cart functions, preferences, security, fraud prevention, and website analytics or functionality. Browser settings can be used to manage cookies, although disabling required cookies may affect functionality.

4. Marketing Communications

Where available, you may choose whether to receive marketing emails. You can unsubscribe from marketing messages at any time. Transactional communications such as invoices, password resets, security notices and important service messages may still be sent when necessary.

5. Payment Information

Payments may be processed by third-party payment processors. We may receive transaction status, amount, currency, payment method and transaction reference. Complete card details are not intended to be stored by ResellerHub unless explicitly stated.

6. Sharing Information

We may share information where necessary with software publishers, licensing distributors, Microsoft or Microsoft partners, Business Mail providers, cloud/infrastructure providers, payment processors, fraud-prevention services, email providers, support providers, domain registrars, professional advisers, or authorities where legally required.

We aim to share only information reasonably necessary for the relevant purpose.

7. Third-Party Services

When you purchase a third-party service such as Microsoft 365, certain information may need to be provided to that provider to provision or administer the service. Your use of third-party services is also governed by their applicable privacy policies and terms.

8. International Processing

Some providers may process information outside your country. Where required by applicable law, we will take reasonable steps to use appropriate safeguards for international transfers.

9. Security

We use reasonable technical and organizational measures designed to protect personal information from unauthorized access, disclosure, loss, destruction, alteration, and misuse. No electronic system can be guaranteed completely secure.

10. Retention

We retain information for as long as reasonably necessary for account management, service delivery, legal/tax requirements, fraud prevention, dispute resolution, security, and other legitimate purposes. Information may be deleted or anonymized when no longer required, subject to legal obligations.

11. Your Rights

Depending on applicable law, you may have rights to access, correct, delete, restrict, object to, or otherwise manage certain personal information, and to withdraw consent where processing is based on consent. Requests may be subject to verification and legal limitations.

12. Account Deletion

You may request account closure. We may need to retain information required for legal, tax, accounting, security, dispute-resolution, or other legitimate purposes. Active subscriptions and outstanding matters may need to be resolved before closure.

13. Children

Our services are intended for users who are legally capable of entering into contracts. We do not knowingly collect children's personal information where prohibited by applicable law.

14. Third-Party Websites

Our website may link to third-party websites. We are not responsible for their privacy practices, security, or content. Review the applicable third-party privacy policy before providing information.

15. Changes & Contact

We may update this Privacy Policy from time to time. The latest version will be published with a revised update date.

ResellerHub
Website: https://reseller.eu.org/
Email: info@reseller.eu.org
Address: Above A-One Library, UPW, RAJ - 333307, IN